Tag Archives: wireless

Update: Alexander Street Press Streaming Video Errors

Last week, several listeners reported buffering problems with Alexander Street Press videos.   Our vendor believes the problem has been fixed.  Some users have reported they can now view their title with no problem.

If you encounter a problem, please do the following: Press the “Esc” key 3 times rapidly and a diagnostic report will pop up, then click on “Refresh session – OK” and wait for a few seconds for the page to refresh and the video to reload. If the problem continues, please email a screen shot of the diagnostic report to library@grcc.edu so librarians can continue to investigate.

We apologize for the inconvenience this has caused students and faculty.


Leave a comment

Filed under General News

Wireless Printer Driver Issue Identified

Laptops running Windows 10 and MacBook Pros running the latest iOS do not currently interact with GRCC’s wireless printing driver.  IT is working on this issue.  Until a “driver fix” is available, send  the document (email, download from cloud or flash drive) to a GRCC hard-wired / networked computer and print from there. We will alert you via this blog when the new driver is available. Find a link to the wireless printer drivers on the Library’s website under [Resources].Wireless printer driver link graphic

Leave a comment

Filed under Event, Library Services, Library Technology

Help for Wireless Connection

Use the network connection named GRCCWireless
This does not require a WPA Key. Just Connect,
Authenticate, and Go.

1. Turn on your wireless signal. There may be a small
graphic that looks like a radio tower.

2. Connect: Select GRCCWireless from the available wireless networks.

3. Authenticate: Launch your web-browser: Enter Campus Network Login (Novell/Email/Blackboard) and password. You won’t be able to use an expired password.

4. Go: It really is that simple.

Leave a comment

Filed under Library Technology