Ask-a-Librarian email reference requests are a great way to request assistance from GRCC Reference Librarians. You can also use OneSearch Chat, text us, call a Reference Librarian (616-234-3868), or, contact your department’s Liaison Librarian directly.
Ask-a-Librarian questions are answered during our Virtual Reference Service hours , and questions received outside those hours are answered first-thing on the next business day.
Ask-a-Librarian gives you the space to be complete when asking your question – enabling librarians to answer completely! Tell us which class your question relates to, about any assignment requirements, where you’ve already searched and what terms you used – and anything else that will inform librarians. Students and faculty tell us they like the ease of using Ask-a-Librarian, and that the answers are complete, helpful, and fast!
It’s true, students and faculty – HERE meaning that – while the Library building is closed – we ARE available by phone, email, Ask-a-Librarian, and OneSearch Chat. GRCC Librarians are available during all the hours we normally provided in-person reference service:
- Monday – Thursday: 7:30 AM – 8:00 PM
- Friday: 7:30 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
… and our service-oriented librarians often answer your questions outside those hours because we want you to be successful.
You’re not alone – and you’re certainly not without quality resources to use for assignments. We hope to hear from you!
We’re not Ghostbusters, but GRCC librarians continue to assist GRCC students and faculty. You can:
Recent questions included asking how to use eBooks, tips for finding professional journal articles for an assignment, creating a search strategy and limiting to college-appropriate full-text online, how to cite in MLA (and APA), and more!
Ask-a-Librarian email reference requests are just one way you can request assistance from GRCC Reference Librarians. You can always visit the Library & Learning Commons, call a Reference Librarian (616-234-3868), or contact your department’s Liaison Librarian directly.
Ask-a-Librarian questions are answered 70+ hours a week corresponding to the hours librarians work at the Reference Desk. Questions received after librarians close the Desk are answered on the next business day at the crack of o-dark hundred; sometimes, librarians even answer questions when the library is closed – but no guarantees!
Tell us what class the question relates to, more about the assignment requirements, where you’ve already searched and what terms you used, and anything else that will help librarians answer. Students and faculty tell us they like the ease of using Ask-a-Librarian, and that the answers are complete, helpful, and fast!
Did you know that the ways you can connect with GRCC librarians have recently expanded? You can:
1. Visit with a librarian at the Reference Desk. (7:30 am – 8:00 pm M-R; 7:30 am – 5:00 pm F; 10:00 am – 2:00 pm Sat.)
2. Contact your Liaison Librarian. Every academic department is assigned a departmental liaison librarian. While any reference librarian is happy to assist you, you may have a question which can best be answered by a liaison librarian.
3. Speak with a librarian at 616-234-3868.
4. Send an Ask-a-Librarian email.
AND …. ta-da…..
5. Chat (beta version) with a librarian – inside GRCC OneSearch.