Tag Archives: Reference Hours

Start Strong with OneSearch

Start your research with GRCC Library OneSearch – that big search box on the Library homepage.  The OneSearch Quick Start Guide explains how to access OneSearch, refine your results, and create citations.

OneSearch provides you with full-text articles, books, ebooks, and multimedia that relate to your assignments.  If you need assistance, the OneSearch Chat box will pop up  and librarians are available to chat with you during Virtual Reference Hours.

Now is the time to get started with that assignment – with OneSearch!

One Search with pop-up Chat


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Filed under Library Services, Library Technology, Subject Guides

Try Ask-a-Librarian Today!

Ask-a-Librarian email reference requests are  a great way to request assistance from GRCC  Reference Librarians. You can also use OneSearch Chat, text us, call a Reference Librarian (616-234-3868), or, contact your department’s Liaison Librarian directly.

Ask-a-Librarian questions are answered during our Virtual Reference Service hours , and questions received outside those hours are answered first-thing on the next business day.

Ask-a-Librarian gives you the space to be complete when asking your question – enabling librarians to answer completely! Tell us which class your question relates to, about any assignment requirements, where you’ve already searched and what terms you used – and anything else that will inform librarians. Students and faculty tell us they like the ease of using Ask-a-Librarian, and that the answers are complete, helpful, and fast!


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Filed under Library Services

Need help? Ask us!

Yes, the Library building might be closed, but Reference Assistance ARE available to assist you –  8AM-5PM – Monday through Thursday – during the 2nd Summer session.Red phone ringing

  • Call us: 616-234-3868 and our Virtual Librarian on Duty will answer.
  • Ask-a-Librarian: email reference requests are promptly answered; questions received after 5PM are answered first-thing on the next business day.
  • OneSearch Chat: When you Search GRCC Library OneSearch, the yellow chat tab will open. Ask away!
  • Text us: 616-234-201-4841.
  • Contact your Liaison Librarian directly!Start Chat box


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Filed under General News, Library Services